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Ready for the future of customer interaction?
Join leading Swiss companies already using AI. Discover how Heidi can
improve your customer service experience.
Trusted by Leading Enterprises Worldwide
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What Our Clients Say
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Leonie has transformed our call-handling process. The seamless AI-powered routing ensures customers reach the right person immediately, reducing misdirected calls and improving satisfaction.
Luis Bosshard
Generali Switzerland
Enterprise Bot has shown us that they are the ‘Swiss Army Knife’ of AI-driven customer service solutions. Their expertise and fast response times have played a crucial role in the success of our AI transformation.
José Manuel Taboas
Callpoint AG
With Enterprise Bot’s Chatbot IQ, we’ve successfully integrated AI into the end-customer process. The chatbot delivers high-quality and traceable results through machine learning—a clear advantage over rule-based systems.
Fabian Ringwald
SWICA
Through our partnership with PwC and Enterprise Bot, we successfully hired our first digital employee. Her name is Clara, and at the Kantonsspital Winterthur, we demonstrate how AI solutions can create real added value in healthcare.
Alexander Nelles
Kantonsspital Winterthur
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One Platform to Power Your Entire Customer Journey
From chaotic tools and overlapping vendors to endless POCs and tangled processes — simplify it all with one platform powered but Gen-AI
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Empower your agents with AI Automation
Streamline high-volume support tasks with AI-powered automation — cutting down manual workload and accelerating resolution across every channel.
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Triage efficently to ensure faster, accurate query resolution
Automated authentication, significantly reducing call handling time
Round-the-clock support without increasing headcount
Boost Agent Productivity with AI-Powered Agent Assist
Empower agents with real-time guidance, contextual recommendations, and automated wrap-ups — so they can focus on what matters most.
Real-time call guidance with smart suggestions and live transcription
Automated call summaries and intelligent wrap-ups
Reduce AHT while improving resolution quality
Seamless integration with major CRMs and CCaaS platforms
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Power End-to-End Resolution with Agentic AI
Unlock the future of AI with end-to-end process automation across all channels with Agentic AI while keeping every customer journey connected.
Automate complex workflows from start to finish — no human handoffs required
Leverage tool calling and MCPs to trigger real actions and scale intelligently
Achieve higher automation rates with intelligent, goal-oriented AI agents
Step into the future of CX with autonomous AI that adapts, learns, and resolves on its own
Real-time call guidance with smart suggestions and live transcription
Successful Customers. Measurable Results.
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How Callpoint uses AI to improve the customer experience for teams & customers
A Swiss German AI Agent Assist for Callpoint that automates customer interactions and ensures natural and smooth customer interactions.
60%
reduction in training effort for new agents
José Manuel Taboas
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How “Leonie” improves customer experience and operational efficiency at Generali Switzerland
Generali Switzerland chose Enterprise Bot and implemented Leonie, an AI-powered Swiss German voicebot.
97%
speech comprehension accuracy
22%
fewer misdirected calls
Luis Bosshard
Director Customer Care Center Non-Life, Generali Schweiz
How Swiss-German AI Voicebot “Jen” Improved IT Support
How INOVATEC enhanced customer experience and streamlined operations with the Swiss-German AI Voicebot.
39.5%
of calls handled monthly by Jen
45-60 sec
average call handling time
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Cornelia Rüegg
Member of the Executive Board
Drowning in custom builds and tool chaos?
Enterprise Bot gives you all—out of the box!
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Why Leading Contact Centers Choose Us
We combine intelligent automation, seamless integration, and enterprise-grade security to deliver
unmatched value for modern contact centers.
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Industry-Leading Accuracy
Deliver the most precise responses with built-in functionalities for real-time validation and data sanity.
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Omnichannel Support with a Unified AI Platform
Engage customers across channels — Voice, Email, and Chat — powered by a single AI engine and one enterprise-grade solution.
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Future-Ready Agentic AI Automation
Unlock the next frontier of AI with end-to-end process automation — built for scale, speed, and autonomy.
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Embedded AI Experience, Natively Delivered
Empower agents with a unified interface deeply integrated into your existing call center ecosystem - no new screens, no workflow disruption.
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Enterprise-Trusted Security with Built-In Audit Trails
Built on enterprise-grade compliance and data protection — with access to full audit trails and visibility into every AI decision.
More Reasons to Love Us
Multilingual Support
Built-in multilingual capabilities for truly global customer experiences.
Security compliances
Enterprise-grade security and compliance built for global standards.
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Driven by Performance
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30%
Reduction of AHT Within 1 Week
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60%
Reduction in effort for new starters
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8%
Reduction in customer data collection
Latest Insights on AI & Automation
Insights, strategies, and success stories driving the future of AI and automation.
The chatbot answers customer inquiries 24/7 and optimizes the customer experience and efficiency.
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InsurTech expert supports Enterprise Bot on its growth path.
Latest Insights on AI & Automation
Insights, strategies, and success stories driving the future of AI and automation.
Executive Summary The voice bot landscape has transformed...
Open-source LLMs: Balancing cost, privacy, and performance for the...
While ChatGPT is one of the most popular LLM providers, many...
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
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