Converse in your local language with region-specific terminology and nuances to ensure a natural and meaningful interaction. Currently in English, German, French, Italian, Dutch and Portuguese, and learning more every day.
Integrate into your core software using APIs or even legacy systems with no APIs to provide meaningful and complete responses. Genesys, Guidewire, Salesforce, UI Path, SAP or any other enterprise software that you use; the possibilities are endless.
All communication is encrypted using AES 256-bit encryption at both transmission and rest to ensure your data is always safe. Host the solution on cloud or completely on-premise and define access controls for utmost data security and GDPR compliance.
Host your bot on your website, app or other platforms like Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, Intercom and many more, to ensure you have the same voice and AI speaking to all your customers irrespective of channel.
Customize the look and feel of the chatbot to make it truly yours and structure the conversation in a friendly and highly flexible user interface with carousels, product images, web links and other custom elements.
Enterprise Bot deployed a complete on-premise solution in just 3 months for us. We are happy to say that we have expanded our collaboration to more use cases and countries. Their platform is fast, simple and delivered over 40% of automation within the first month of go live.Martin FrickCOO, Generali Switzerland
Fast, professional and personal – these attributes unify the colleagues from Enterprise Bot. A fabulous startup with incredible time to market, great products & support as well as amazingly committed people. We are proud to be working together with Enterprise Bot as a successful company who has started their careers in our F10 FinTech Incubator & Accelerator. Our cooperation is fantastic and we look forward to achieve great goals in future – together.Tino HellmundHead Client Service Management, SIX Securities & Exchanges
Working with the team at Enterprise Bot is just great and also inspiring. Their wide know-how and also hands-on approach helped us to realize the bot in a very short period of time with all our needs. Their focus on the customer needs in combination with their experience brings the expected quality. Within the first week we reached an accuracy of 80% and Enterprise Bot brings up improvements every week. Their built-in dashboard brings the necessary insight to “learn and adapt” which allows us to also follow the customer data and learn from them. In addition, the team is very proactive and reliable.Laura GanderProject Leader Innovation and Digitalization, SBB Contact Center
Enterprise Bot does what it promises. They have been able to get our chatbot ‘Sofie’ up and running in a very short time. Within 3 months it showed a consistent high accuracy level of over 90%, and it handles over 20% of all incoming traffic. Definitely a success!Freija BrouwerScrum Master, AfterPay
Enterprise Bot helps us to enhance our online sales channel by supporting our customers during their product selection process. The chatbot communicates with our potential customers in a very human and friendly way and enriches our website with more knowledge and better usability. Due to a very rapid learning curve our chatbot, called ‘Nina’, is always up-to-date and continuously improves its performance.Bernd GruberHead Business Solutions, SIX Payment Services
The cooperation in our Proof of Concept for the SWICA chatbot was characterized by an individual approach and solution finding. The short decision paths in the direct exchange with Enterprise Bot helped us to continuously adjust the flexibility and implementation during our go-live test.Felix GutHead of Customer Service, SWICA
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