Trusted by leading enterprises around the world
Driving business value for enterprises with intelligent automation
We are quick, cost effective and offer out-of-the-box domain knowledge and integration
Deliver consistent CX across every touchpoint with omnichannel engagement
Leverage the Power of Conversational AI for end-to-end customer service automation and slash your contact center costs by 50% and more.
Deliver better support with intelligent assistants
Amplify lead generation & boost revenue
Rethink your upsell, cross-sell and lead generation strategies with AI-powered virtual assistants to improve your customer conversion rates. Amplify your sales, enhance brand loyalty and get actionable business insights.
Connect with your customers anytime, anywhere
Provide real-time assistance to your customers round-the-clock with our AI-powered virtual assistants over any of your customer’s favorite communication channels – including WhatsApp, Facebook Messenger, Slack, Telegram, Live Chat, SMS, Google’s Business Messages and so on.
Customize the look and feel of the chatbot to make it truly yours and structure the conversation in a friendly and highly flexible user interface with carousels, product images, web links and other custom elements.
Improve IVR call containment
With AI-powered and conversational IVR, handling high influx of user enquiries can be simpler than ever with automatic speech recognition. IVR AI understands customer intent and sentiment, and processes high volume of requests without the need for any agent.
Add human touch to all your conversations
Automate 60-80% of your routine customer inquiries with our virtual assistants and grow your first time resolution rate. Leverage conversational AI to ensure personalized services for every user, improve performance, and boost your CSAT.
Kick off seamless agent handover
Leverage NLP-powered advanced sentiment analysis to analyze user emotions and modify responses accordingly. In case the bot is unable to resolve the issue or user is getting frustrated, it diverts the customer to an agent to ensure a superior customer experience.
Industries we support today
No matter your industry, we help enterprises achieve bottom-line improvements with our advanced AI solutions in their digital transformation journey. Our first-hand industry experience that spans across sectors makes us your right technological and strategic partner.
Transform your quality of care with our intuitive and scalable digital health assistants powered by AI. Better engage patients with omnichannel assistance, cut down cost and improve outcomes.
Engage with your customers 24/7 in any of their preferred channels with AI digital assistants. Craft personalized experiences without losing the human touch and reduce customer service costs by upto 30%.
Automate claims management, policy recommendations, payment alerts, and customer issue resolution with our intelligent insurance assistant. Drive efficiencies and boost customer experience across the insurance value chain.
Transform shopping experience for your users by converging online & physical stores with omnichannel retailing. Maximize your online sales and boost in-store experiences with Conversational AI and messaging.
Let your customers ask about ticketing offers, book tickets, check train schedules, receive disruption updates or provide feedback through our AI interface.
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Our case studies
Trusted by Enterprises Worldwide
1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot
With our hybrid chatbot IQ, SWICA could provide personalized assistance to their users with detailed information about insurance policies, coverage, and more, 24/7. It strengthened their customer service and helped them capture 1.24 times higher leads.
Sofie routed 23% of all conversations and delivered a response accuracy of over 90%
Post integrating Sofie into their core systems Afterpay was able to authenticate users automatically, fetch open invoices, and even secure payments. Customers received information related to products and services instantaneously by just texting Sofie in their language.
88%+ accuracy achieved with our AI digital assistant. It was able to recognize over 100 FAQs
NS was struggling with the common problems of traditional customer service while trying to keep up with a rising number of client queries. Our virtual assistant precaptured the user information, replied within seconds and improved the efficiency by 15-30%.
What the market is saying
Languages we support today
Our Virtual Assistants are capable of conversing intelligently in multiple languages. And that’s not all, We’re constantly working round-the-clock to add more languages into our fold.
- Swiss German
We are compliant
Have you witnessed the rapid growth of digital shopping assistants post-pandemic, across voice, email or chat? No doubt, email is till date one of the most popular channels for customer
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves indoors for work, life, and everything in between, businesses large and small
AI Virtual Assistants like Amazon Alexa, Microsoft Cortana and Google Home are steadily making their way into healthcare. Powered with the advanced algorithm of machine learning and natural language processing,