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Don't just support, build omnichannel engagement
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Driving business value for enterprises with intelligent automation
We are quick, cost effective and offer out-of-the-box domain knowledge and integration
Deliver consistent CX across every touchpoint with omnichannel engagement
Leverage the Power of Conversational AI for end-to-end customer service automation and slash your contact center costs by 50% and more.
Deliver better support with intelligent assistants
Amplify lead generation & boost revenue
Rethink your upsell, cross-sell and lead generation strategies with AI-powered virtual assistants to improve your customer conversion rates. Amplify your sales, enhance brand loyalty and get actionable business insights.
Connect with your customers anytime, anywhere
Provide real-time assistance to your customers round-the-clock with our AI-powered virtual assistants over any of your customer’s favorite communication channels – including WhatsApp, Facebook Messenger, Slack, Telegram, Live Chat, SMS, Google’s Business Messages and so on.
Key features
Customize the look and feel of the chatbot to make it truly yours and structure the conversation in a friendly and highly flexible user interface with carousels, product images, web links and other custom elements.
Improve IVR call containment
With AI-powered and conversational IVR, handling high influx of user enquiries can be simpler than ever with automatic speech recognition. IVR AI understands customer intent and sentiment, and processes high volume of requests without the need for any agent.
Add human touch to all your conversations
Automate 60-80% of your routine customer inquiries with our virtual assistants and grow your first time resolution rate. Leverage conversational AI to ensure personalized services for every user, improve performance, and boost your CSAT.
Kick off seamless agent handover
Leverage NLP-powered advanced sentiment analysis to analyze user emotions and modify responses accordingly. In case the bot is unable to resolve the issue or user is getting frustrated, it diverts the customer to an agent to ensure a superior customer experience.
Industries we support today
No matter your industry, we help enterprises achieve bottom-line improvements with our advanced AI solutions in their digital transformation journey. Our first-hand industry experience that spans across sectors makes us your right technological and strategic partner.
What does a Hb1Ac more than 11% mean?
Healthcare
Transform your quality of care with our intuitive and scalable digital health assistants powered by AI. Better engage patients with omnichannel assistance, cut down cost and improve outcomes.
I would like to know my this month's expenses
Finance
Engage with your customers 24/7 in any of their preferred channels with AI digital assistants. Craft personalized experiences without losing the human touch and reduce customer service costs by upto 30%
Can I see the plans for pet insurance?
Insurance
Automate claims management, policy recommendations, payment alerts, and customer issue resolution with our intelligent insurance assistant. Drive efficiencies and boost customer experience across the insurance value chain.
I want to see the winter collections of Zara
Retail
Transform shopping experience for your users by converging online & physical stores with omnichannel retailing. Maximize your online sales and boost in-store experiences with Conversational AI and messaging.
When can I get the next train from Paris to Corsica?
Transportation
Let your customers ask about ticketing offers, book tickets, check train schedules, receive disruption updates or provide feedback through our AI interface.
How do I get a FD for $10000?
Banking
Leverage AI-powered insights to improve accuracy & compliance and predict future outcomes and trends. Gain maximum data on your users using out conversational AI to elevate their experiences.
Healthcare
Transform your quality of care with our intuitive and scalable digital health assistants powered by AI. Better engage patients with omnichannel assistance, cut down cost and improve outcomes.
Finance
Engage with your customers 24/7 in any of their preferred channels with AI digital assistants. Craft personalized experiences without losing the human touch and reduce customer service costs by upto 30%.
Insurance
Automate claims management, policy recommendations, payment alerts, and customer issue resolution with our intelligent insurance assistant. Drive efficiencies and boost customer experience across the insurance value chain.
Retail
Transform shopping experience for your users by converging online & physical stores with omnichannel retailing. Maximize your online sales and boost in-store experiences with Conversational AI and messaging.
Transportation
Let your customers ask about ticketing offers, book tickets, check train schedules, receive disruption updates or provide feedback through our AI interface.
Banking
Leverage AI-powered insights to improve accuracy & compliance and predict future outcomes and trends. Gain maximum data on your users using out conversational AI to elevate their experiences.
Add your Industry
Our case studies
Trusted by Enterprises Worldwide
1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot
With our hybrid chatbot IQ, SWICA could provide personalized assistance to their users with detailed information about insurance policies, coverage, and more, 24/7. It strengthened their customer service and helped them capture 1.24 times higher leads.
Sofie routed 23% of all conversations and delivered a response accuracy of over 90%
Post integrating Sofie into their core systems Afterpay was able to authenticate users automatically, fetch open invoices, and even secure payments. Customers received information related to products and services instantaneously by just texting Sofie in their language.
88%+ accuracy achieved with our AI digital assistant. It was able to recognize over 100 FAQs
NS was struggling with the common problems of traditional customer service while trying to keep up with a rising number of client queries. Our virtual assistant precaptured the user information, replied within seconds and improved the efficiency by 15-30%.
What the market is saying
“Featured in Forbes as 60 Women-Led Startups That Are Shaking Up Tech Across The Globe
Enterprise Bot Won Luxembourg Insuretech of the year 2018
Featured as 20 most promising AI solution providers by CIO Review India
Enterprise Bot represented Switzerland at the Venture Leaders Fintech program in New York
Enterprise Bot was listed as one of the top 100 Insurtechs by DIA in 2018
Languages we support today
Our Virtual Assistants are capable of conversing intelligently in multiple languages. And that’s not all, We’re constantly working round-the-clock to add more languages into our fold.
- English
- German
- French
- Italian
- Dutch
- Portuguese
- Mandarin
- Swedish
- Cantonese
- Vietnamese
- Swiss German
- Spanish
We are compliant
Our blogs
So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also
Bertina: ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak? Chatbot: Sorry, I didn’t get that. I will try an FAQ search. Is there
If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language. AI-powered chatbots
Why our customers love us
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Should I go ahead and block your card for you?
virtual assistant.
How may I help you?
with?
Create Value with Enterprise Bot
We are quick, cost effective and offer out of the box domain
knowledge and integration.
4.8 / 5
average satisfaction
rating
Customer loyalty and feedback are very important to us and help us improve experiences.
90%
savings created by
Enterprise Bot
We strive to create operational efficiency and reduce resource effort on basic queries for our clients.
>1 million
conversations
with
no human support
We offer high levels of automation and our technology learns and gets better every day.
Transform customer service with next-gen AI-powered Interactions
Key Features
Our chatbot is capable of holding context in chat conversations and has a memory so that users do not have to repeat themselves. Speak and reason with the bot like you would with a real person.
Customize the look and feel of the chatbot to make it truly yours and structure the conversation in a friendly and highly flexible user interface with carousels, product images, web links and other custom elements.
Industries we support today
No matter your industry, we help enterprises achieve bottom-line improvements with our advanced AI solutions. Our first-hand industry experience that spans across sectors makes us your right technological and strategic partner.
Financial
Whether it’s retail or commercial banking, asset or wealth management, we provide automation solutions with integrations into core systems. Check the status of a trade, pay credit card bills, send offers to customers and more.
Insurance
Provide simple answers to questions about complex insurance products to boost sales, cross-sell, or allow your customers to report claims faster using our smart flows.
Transportation
Let your customers ask about ticketing offers, book tickets, check train schedules, receive disruption updates or provide feedback through our AI interface.
IT
Enable your customers to create or track the status of tickets, troubleshoot common issues and execute actions such as resetting passwords.
IT
Enable your customers to create or track the status of tickets, troubleshoot common issues and execute actions such as resetting passwords.
Add Your Industry
Our data and subject matter experts and business process engineers are waiting to hear from you so they can carve out a knowledge base for you in less than 8 weeks.
We are compliant.
What our clients say about us
How can we help you?
Whether you want to have a deep dive into best practices and trending AI technologies or you want to get started immediately with the most powerful conversational AI tool in the market, we are here to help.
