Enterprise Generative AI: Build vs. Buy
Generative AI (GenAI) is poised to catalyze innovation and revolutionize customer experience across all business sectors. The question is not whether you should implement a GenAI...
Posts by:
Enterprise Bot
Upgrade Your Genesys Contact Center with Enterprise Bot’s GenAI Automation
Explore the benefits of enhancing your Genesys setup with advanced AI-powered features for omni-channel automation, agent assist, and customer self-service.
Supercharging Customer Experience: The Omni-channel GenAI Revolution
Learn about the transformative impact of GenAI in email, voice, and chat automation for customer service executives.
Benchmarking Enterprise Bot vs. Microsoft RAG
Enterprise Bot outperforms Microsoft by 10.5% and Aleph Alpha by 25.4%
Revolutionizing Chatbot Technology: How Enterprise Bot Leverages RAG For GenAI Applications
Enterprise Bot's RAG-driven framework is revolutionizing GenAI by overcoming LLM limitations for enterprises.
Read More
Genesys integration of Enterprise Bot Omni-channel AI Installation support (Chatbot, Voicebot, Emailbot and Agent Assist with GenAI)
This guide demonstrates how to set up Enterprise Bot’s omni-channel Agent Assist for chat and voice.
Pros and Cons of Rule Based & AI for Chatbots
Chatbots often fail to meet business goals. An effective conversational platform strategy will be your key enabler in deploying the right solution for employees, customers, key...
How to make an email bot ?
It takes just 3 steps to build your enterprise an email bot that can understand user requests, categorize, triage the emails and automate responses where necessary.
At Enterprise...
Why Conversational Marketing Strategy Is Important
As a business owner, what do you think your consumers value most? Among other things, they want convenience. At a time that is convenient for them, they expect one-on-one...