What are the 4 different ways to build a Chatbot?

Building a bot from scratch is not an easy undertaking. Several questions might arise early on for which you might not have a distinct answer! This could slow down the process and have a detrimental impact on the bot’s accuracy. One thing that needs to be considered right from the beginning, which is often neglected,… Continue reading What are the 4 different ways to build a Chatbot?

7 ways to improve your chatbot accuracy

So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also hold true for voice bot or email bot of course). You have tested it thoroughly with your team. The UI is perfect. The answers have… Continue reading 7 ways to improve your chatbot accuracy

How to Create Multilingual Chatbots?

Bertina: ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak? Chatbot: Sorry, I didn’t get that. I will try an FAQ search. Is there anything else I can help you with? Bertina: Ik wil een afspraak met een gynaecoloog Chatbot: Oops, I am unable to understand your language Bertina:… Continue reading How to Create Multilingual Chatbots?

6 Chatbot mistakes impacting your bottom line: What to avoid?

If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language. AI-powered chatbots are supported by similar innovation as voice interface frameworks like Siri, however, rather than reacting to spoken orders, AI-powered chatbots collaborate with clients through a… Continue reading 6 Chatbot mistakes impacting your bottom line: What to avoid?

Empowering your IT service management with IT Helpdesk chatbots

70% of IT managers say AI is either critical or very important for upgrading and modernizing their service desk capabilities. In today’s digital-first era, organizations have been experiencing the pressure of accomplishing more with less, for example, ensuring higher productivity & ROI with minimal expenditure. On top of it, today it is incomprehensible for a… Continue reading Empowering your IT service management with IT Helpdesk chatbots

Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s hard not to concur with that perception. Healthcare is evolving. It is getting more coordinated with innovation consistently, making healthcare organizations reexamine their way of business.… Continue reading Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Key Reasons Why Your Organization Needs an Omnichannel Strategy

For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer service is not limited within the spheres of support phone lines. Consumers reach out to brands through various channels: email, web, text, voice, message, and social media. Rather,… Continue reading Key Reasons Why Your Organization Needs an Omnichannel Strategy

Transforming Patient care with the Power of AI in Healthcare

AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their medical care venture as they bear greater duty regarding the expense of care. Moreover, with coverage-related government orders they expect quick, top notch and accurate information to help them… Continue reading Transforming Patient care with the Power of AI in Healthcare

4 KPIs to Improve your Chatbot Accuracy and its conversational abilities

Boost Customer Experience (CX) with Emotion AI Just in case you imagine that all chatbots are designed similarly, you’re shockingly off base. Chatbots today come in all shapes and measures and have varying capacities. While fundamental chatbots might be satisfactory for handling basic operations, to improve the customer experience at an enterprise-level you need advanced… Continue reading 4 KPIs to Improve your Chatbot Accuracy and its conversational abilities

How to Make Your Conversational Chatbot Successful?

6 Tips to Right Implementation   Have you at any point had an awful experience with a chatbot? Obviously, you have! Maybe the chatbot totally missed the aim of your message, or you stalled out a ceaseless circle pattern of “I didn’t comprehend, would you be able to have a go at rewording your inquiry?”… Continue reading How to Make Your Conversational Chatbot Successful?