It takes just 3 steps to build your enterprise an email bot that can understand user requests, categorize, triage the emails and automate responses where necessary.
At Enterprise Bot we have helped Enterprises build email bots to help from just triaging the emails to the right department to completely automating workflows that can generate responses and even execute transactional workflows like address change or quote generation. So if you get a lot of e-mails in your contact center and you would like to use email bots to automate them then you have come to the right place.
Once you are done with step one 90% of your hard work is already done. Now all you need to do is upload the data and watch the AI learn from every interaction. This is where the true power of AI comes in where using this data an AI model is created that can then understand all future emails and with a high certainty give you information about your emails categories and also extract information from it.
Now that your system understands your users requests all you need to do is tell ERA (Email response Automation Engine) how you would like to treat these emails. the treatment of these emails could be as easy as categorizing the emails and moving them in outlook to the relevant mailbox or as complicated as generating live quotes based on multiple categories mentioned in the email by hooking up with the AI.
If you want to know more about how to build powerful email bots that leverage artificial intelligence for email response then connect with us or read more at https://www.enterprisebot.ai/email-response-automation