AI-Powered Chatbots over Click-Based Chatbots: Improve Your Conversion with Enhanced CX
At a Glance:
Conversational AI Chatbots: Is It Really Critical for Your Customer Service?
At a Glance:
Surging Requests in Customer Service? Conversational AI to the Rescue!
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Unravelling the Power of AI to Improve Customer Experience
Customer dissatisfaction not only hurts the bottom line of your business but damages the organizational reputation.
Customer experience lies at the heart of every business. Just...
Ensure Success for Your Chatbot Projects with Enterprise Bot’s Chatbot Canvas
86% of chatbot projects face some level of failure according to the recent survey by Pega systems.
AI Chatbots: Increase Lead Conversion with the power of Automation
The texture of the furniture looked so inviting that she almost lifted her hand to reach out and touch it. It was a lazy Saturday afternoon, and Kim was lost in the glossy pages...
The Critical Role of Cognitive Email Automation in Customer Support: Generali Case Study
A professional spends 28% of the workday in reading and answering through emails per a study by McKinsey. Such manual handling not only slows down the email response but also...
HR Process Automation Is Transforming Employee Experience with AI-Powered Chatbots
Every 2 out of 3 employees express their frustration at not being able to access or find the relevant policy information in their organization because they are not given or...
Cognitive Email Automation Will Help Your Agents Deliver Superior Customer Experiences
Today, cognitive technologies are playing a critical role in automating customer interactions with the application of AI, ML, natural language processing (NLP), and others. As...