Enterprise Bot Blog

A head-to-head comparison looking at features, ease-of-use, and how to set up a basic RAG and LLM bot on each platform.

Enterprises today seek to enhance their customer support operations to offer clients a more personalised and efficient experience. While traditional support methods have...

Building a Virtual assistant for your enterprise can be tedious, expensive and resource intensive. As any enterprise that has gone down this road has realized by now that it...

Here’s a broad definition of natural language processing (NLP): An automatic natural language manipulation (like text and speech) accomplished by software. Of course, there's a...

Call support is the go-to channel for most customers for flexible communication. Around 57 percent of the customers, as surveyed by Accenture, said that they would prefer to call...