Pros and Cons of Rule Based & AI for Chatbots
Chatbots often fail to meet business goals. An effective conversational platform strategy will be your key enabler in deploying the right solution for employees, customers, key...
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Digital Assistants
How to build a chatbot 101: Are Flows good enough?
The most ideal way to bootstrap your chatbot building process is to employ ‘Flows’, where the Bot undertakes a singular pathway to communicate with customers.
How To Build a Chatbot 101: All about intents
In this edition of ‘How To Build a Chatbot 101, we’re diving into the finer details about building intent-based chatbots.
How to select the best chatbot platform for your enterprise in 2023?
How to choose the right chatbot platform for your enterprise?
The importance of Conversational AI in the workplace
There isn’t a shroud of any doubt when we say that technology has helped improve working conditions and overall outcomes at the workplace. From making processes more organised and...
6 Chatbot mistakes impacting your bottom line: What to avoid?
If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language....
Key Reasons Why Your Organization Needs an Omnichannel Strategy
For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer...
10 best practices to build chatbots with superior UX design
At Enterprise Bot, we experiment with novel Conversational AI technologies to transform the way businesses across the globe interact with their customers. One of the exciting...
How you can optimize your business using a chatbot
The concept of talking to a machine that responds like a human being is no longer confined within the pages of sci-fi novels. Nowadays, chatbots are becoming a common feature in...