AI-Powered Automation Chatbots will Solve Your Customer Service Problems
It was for the fourth time in the day that Martha had written in to confirm exactly when the company would be able to process her claim. He knew they were running short on...
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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It was for the fourth time in the day that Martha had written in to confirm exactly when the company would be able to process her claim. He knew they were running short on...
At a Glance:
86% of chatbot projects face some level of failure according to the recent survey by Pega systems.
The texture of the furniture looked so inviting that she almost lifted her hand to reach out and touch it. It was a lazy Saturday afternoon, and Kim was lost in the glossy pages...
Every 2 out of 3 employees express their frustration at not being able to access or find the relevant policy information in their organization because they are not given or...
Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by...
Bertina:ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak?
So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also hold true for voice bot or...
Building a bot from scratch is not an easy undertaking. Several questions might arise early on for which you might not have a distinct answer! This could slow down the process and...