7 ways to improve your chatbot accuracy

So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also hold true for voice bot or email bot of course). You have tested it thoroughly with your team. The UI is perfect. The answers have… Continue reading 7 ways to improve your chatbot accuracy

How to Create Multilingual Chatbots?

Bertina: ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak? Chatbot: Sorry, I didn’t get that. I will try an FAQ search. Is there anything else I can help you with? Bertina: Ik wil een afspraak met een gynaecoloog Chatbot: Oops, I am unable to understand your language Bertina:… Continue reading How to Create Multilingual Chatbots?

AI Voice Assistants in Healthcare: Top Use Cases

AI Virtual Assistants like Amazon Alexa, Microsoft Cortana and Google Home are steadily making their way into healthcare. Powered with the advanced algorithm of machine learning and natural language processing, they help in transforming day-to-day operations for doctors, other staff and patients, and ensure compliance.  When voice innovation started to arise in 2011 with Siri,… Continue reading AI Voice Assistants in Healthcare: Top Use Cases

Voice Assistants in Healthcare: Delivering contactless Patient Experience

Voice assistants are causing ripple effects across industries, however, the groundbreaking force of innovation is presently at a tipping point for healthcare. Today, more than 1 billion Google searches are reported daily on healthcare.  With more than 41% of Americans currently owning smart speakers, it comes as no big surprise that the adoption of voice… Continue reading Voice Assistants in Healthcare: Delivering contactless Patient Experience

Conversational AI in Healthcare: The Path Towards an Intelligent Care Delivery

The year 2020 witnessed a significant upheaval in the healthcare sector. When the entire world moved in shelter-in-place situations, healthcare facilities were struggling to meet rising patient demands and assist them with virtual treatment or remote care. They were overwhelmed by the number of COVID-19 patients, creating major constraints on space, supplies and staff. This… Continue reading Conversational AI in Healthcare: The Path Towards an Intelligent Care Delivery