Learn how Enterprise Bot's smart digital solutions have revolutionized customer and employee services for enterprises across industries and borders
HEALTHCARE
Franciscan Health
A leading American healthcare provider wanted to tackle patient care challenges brought upon by the COVID-19 pandemic.
FINANCIAL
Riverty, Arvato Finance
23% of all conversations for Riverty are routed through the chatbot ‘Sofie’ with a response accuracy of over 90%.
INSURANCE
Generali, France
Reduced need for manual routing of Emails by over 75%.
Generali, Switzerland
Reduced need for L1 support for Emails by 40% with over 85% accuracy on email classification and routing.
TRANSPORTATION
LNER
The chatbot ‘Athena’ answers FAQs regarding rail travel with LNER, such as delay repay, ticket changes and seat reservations.
NS
The NS digital assistant is able to recognize over 100 FAQ’s and performs with an accuracy of 88+%.
SWICA
The chatbot ‘IQ’ provides users with information about SWICA’s insurance policies, coverage, and more, 24/7.
