Case Studies

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  • LNER
    TRANSPORTATION

    LNER

    The chatbot 'Athena' answers FAQs regarding rail travel with LNER, such as delay repay, ticket changes and seat reservations.

    See Case Study
  • NS
    TRANSPORTATION

    NS

    The NS digital assistant is able to recognize over 100 FAQ's and performs with an accuracy of 88+%

    See Case Study

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