Reduced need for manual routing of Emails by over 75%.
Generali France receives many emails meant for various different departments. Manual email triage is very time-consuming and creates high costs.
All external emails received in one mailbox
High cost of using highly qualified customer service staff for diverting emails
Response times slower due to forwarding of emails from one department to the next
Looking for more efficient ways of managing peak time traffic
On-premise Email Bot integrated with Outlook servers
Triage of incoming emails
Analysis of email content through AI
Automatic forwarding to the right department
Sentiment Analysis of email
We are quick, cost effective and offer an out of the box domain knowledge and integration.
accuracy and reduced need for support
to forward the email to the right department, 24/7
2000 hours per year
of customer support time saved
How can we help you?
Whether you want to have a deep dive
into best practices and trending AI technologies or you want to get
started immediately with the most
powerful conversational AI tool in the market, we are here to help.