The chatbot 'IQ' provides users with information about SWICA's insurance policies, coverage, and more, 24/7.
Add a multilingual insurance product information chatbot called 'IQ'.
German, French, English and Italian
Customer Service & Product information
The cooperation in our Proof of Concept for the SWICA chatbot was characterized by an individual approach and solution finding. The short decision paths in the direct exchange with Enterprise Bot helped us to continuously adjust the flexibility and implementation during our go-live test.Felix Gut Head of Customer Service, SWICA