AI Voice Assistants in Healthcare: Top Use Cases

AI Virtual Assistants like Amazon Alexa, Microsoft Cortana and Google Home are steadily making their way into healthcare. Powered with the advanced algorithm of machine learning and natural language processing, they help in transforming day-to-day operations for doctors, other staff and patients, and ensure compliance.  When voice innovation started to arise in 2011 with Siri,… AI Voice Assistants in Healthcare: Top Use Cases weiterlesen

Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s hard not to concur with that perception. Healthcare is evolving. It is getting more coordinated with innovation consistently, making healthcare organizations reexamine their way of business.… Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI weiterlesen

Key Reasons Why Your Organization Needs an Omnichannel Strategy

For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer service is not limited within the spheres of support phone lines. Consumers reach out to brands through various channels: email, web, text, voice, message, and social media. Rather,… Key Reasons Why Your Organization Needs an Omnichannel Strategy weiterlesen

Transforming Patient care with the Power of AI in Healthcare

AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their medical care venture as they bear greater duty regarding the expense of care. Moreover, with coverage-related government orders they expect quick, top notch and accurate information to help them… Transforming Patient care with the Power of AI in Healthcare weiterlesen

Intelligent Process Automation in Banking: Think Resilience. Part – 2

Top Use Cases of Intelligent Process Automation in Banking In the first part of our blog series we have centered our focus on various operational challenges banking enterprises have been dealing with, how deploying virtual assistants will augment banking CX, finally the potential Enterprise Bot’s BankAI holds in revamping contact center operations.  Let’s now move… Intelligent Process Automation in Banking: Think Resilience. Part – 2 weiterlesen

Intelligent Process Automation in Banking: Think Resilience. Part – 1

Intelligent process automation in banking brings in a scalable, seamless & secure solution that redefines banking across all processes, experiences & customers. Are you ready to scale up? It would not be a wrong assertion to say that banks all over the world are facing the heat to ensure a profitable bottom line consistently. Increasing… Intelligent Process Automation in Banking: Think Resilience. Part – 1 weiterlesen

Improve your customer service with intelligent process automation in banking

Transform your customer experience in banking with Intelligent process automation How well do banking enterprises know their customers and why does it even matter? In an era where customer experience can either make or break a brand, staying on top of your customers’ preferences to sustain in the competitive market. Let’s look at a few… Improve your customer service with intelligent process automation in banking weiterlesen

How can an AI chatbot help your business nail a great customer experience

As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center agents. Chatbots and voice bots have become essential tools for brands that wish to deliver a hyper-customized, exceptional customer experience.  39% of IT pioneers are as of now utilizing AI or ML,  33% said that they hope… How can an AI chatbot help your business nail a great customer experience weiterlesen

AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19

Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by improving user experience end-to-end with innovation. Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers. And though teams continue to work remotely to address… AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19 weiterlesen

Conversational AI in Retail is Transforming the Customer Experience

With the rise of e-commerce titans like Amazon, eBay, Walmart, the retail industry has witnessed a rapid digital transformation over the past few years. Moreover, the outbreak of pandemic earlier this year has accelerated the growth of the online channels for retailers on a massive scale as more and more consumers turn to online purchases.… Conversational AI in Retail is Transforming the Customer Experience weiterlesen