Empowering your IT service management with IT Helpdesk chatbots

70% of IT managers say AI is either critical or very important for upgrading and modernizing their service desk capabilities. In today’s digital-first era, organizations have been experiencing the pressure of accomplishing more with less, for example, ensuring higher productivity & ROI with minimal expenditure. On top of it, today it is incomprehensible for a… Empowering your IT service management with IT Helpdesk chatbots weiterlesen

Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s hard not to concur with that perception. Healthcare is evolving. It is getting more coordinated with innovation consistently, making healthcare organizations reexamine their way of business.… Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI weiterlesen

Key Reasons Why Your Organization Needs an Omnichannel Strategy

For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer service is not limited within the spheres of support phone lines. Consumers reach out to brands through various channels: email, web, text, voice, message, and social media. Rather,… Key Reasons Why Your Organization Needs an Omnichannel Strategy weiterlesen

Transforming Patient care with the Power of AI in Healthcare

AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their medical care venture as they bear greater duty regarding the expense of care. Moreover, with coverage-related government orders they expect quick, top notch and accurate information to help them… Transforming Patient care with the Power of AI in Healthcare weiterlesen

Reshape your digital transformation strategy using Low-Code platforms

In today’s digital-first business landscape, speed and agility are the keys to thrive in the market and outpace the competition. Still, many organizations lack the right technologies and processes that can speed up their operations, ensure compliance & accuracy, and scale-up production. Leading enterprises have been leveraging low-code platforms to close major operational gaps in… Reshape your digital transformation strategy using Low-Code platforms weiterlesen

Intelligent Process Automation in Banking: Think Resilience. Part – 2

Top Use Cases of Intelligent Process Automation in Banking In the first part of our blog series we have centered our focus on various operational challenges banking enterprises have been dealing with, how deploying virtual assistants will augment banking CX, finally the potential Enterprise Bot’s BankAI holds in revamping contact center operations.  Let’s now move… Intelligent Process Automation in Banking: Think Resilience. Part – 2 weiterlesen

Intelligent Process Automation in Banking: Think Resilience. Part – 1

Intelligent process automation in banking brings in a scalable, seamless & secure solution that redefines banking across all processes, experiences & customers. Are you ready to scale up? It would not be a wrong assertion to say that banks all over the world are facing the heat to ensure a profitable bottom line consistently. Increasing… Intelligent Process Automation in Banking: Think Resilience. Part – 1 weiterlesen

4 KPIs to Improve your Chatbot Accuracy and its conversational abilities

Boost Customer Experience (CX) with Emotion AI Just in case you imagine that all chatbots are designed similarly, you’re shockingly off base. Chatbots today come in all shapes and measures and have varying capacities. While fundamental chatbots might be satisfactory for handling basic operations, to improve the customer experience at an enterprise-level you need advanced… 4 KPIs to Improve your Chatbot Accuracy and its conversational abilities weiterlesen

Improve your customer service with intelligent process automation in banking

Transform your customer experience in banking with Intelligent process automation How well do banking enterprises know their customers and why does it even matter? In an era where customer experience can either make or break a brand, staying on top of your customers’ preferences to sustain in the competitive market. Let’s look at a few… Improve your customer service with intelligent process automation in banking weiterlesen

How to Make Your Conversational Chatbot Successful?

6 Tips to Right Implementation   Have you at any point had an awful experience with a chatbot? Obviously, you have! Maybe the chatbot totally missed the aim of your message, or you stalled out a ceaseless circle pattern of “I didn’t comprehend, would you be able to have a go at rewording your inquiry?”… How to Make Your Conversational Chatbot Successful? weiterlesen