7 ways to improve your chatbot accuracy

So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also hold true for voice bot or email bot of course). You have tested it thoroughly with your team. The UI is perfect. The answers have… Poursuivre la lecture de 7 ways to improve your chatbot accuracy

How to Create Multilingual Chatbots?

Bertina: ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak? Chatbot: Sorry, I didn’t get that. I will try an FAQ search. Is there anything else I can help you with? Bertina: Ik wil een afspraak met een gynaecoloog Chatbot: Oops, I am unable to understand your language Bertina:… Poursuivre la lecture de How to Create Multilingual Chatbots?

6 Chatbot mistakes impacting your bottom line: What to avoid?

If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language. AI-powered chatbots are supported by similar innovation as voice interface frameworks like Siri, however, rather than reacting to spoken orders, AI-powered chatbots collaborate with clients through a… Poursuivre la lecture de 6 Chatbot mistakes impacting your bottom line: What to avoid?

Empowering your IT service management with IT Helpdesk chatbots

70% of IT managers say AI is either critical or very important for upgrading and modernizing their service desk capabilities. In today’s digital-first era, organizations have been experiencing the pressure of accomplishing more with less, for example, ensuring higher productivity & ROI with minimal expenditure. On top of it, today it is incomprehensible for a… Poursuivre la lecture de Empowering your IT service management with IT Helpdesk chatbots

Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s hard not to concur with that perception. Healthcare is evolving. It is getting more coordinated with innovation consistently, making healthcare organizations reexamine their way of business.… Poursuivre la lecture de Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI

Key Reasons Why Your Organization Needs an Omnichannel Strategy

For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer service is not limited within the spheres of support phone lines. Consumers reach out to brands through various channels: email, web, text, voice, message, and social media. Rather,… Poursuivre la lecture de Key Reasons Why Your Organization Needs an Omnichannel Strategy

Transforming Patient care with the Power of AI in Healthcare

AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their medical care venture as they bear greater duty regarding the expense of care. Moreover, with coverage-related government orders they expect quick, top notch and accurate information to help them… Poursuivre la lecture de Transforming Patient care with the Power of AI in Healthcare

4 KPIs to Improve your Chatbot Accuracy and its conversational abilities

Boost Customer Experience (CX) with Emotion AI Just in case you imagine that all chatbots are designed similarly, you’re shockingly off base. Chatbots today come in all shapes and measures and have varying capacities. While fundamental chatbots might be satisfactory for handling basic operations, to improve the customer experience at an enterprise-level you need advanced… Poursuivre la lecture de 4 KPIs to Improve your Chatbot Accuracy and its conversational abilities

How to Make Your Conversational Chatbot Successful?

6 Tips to Right Implementation   Have you at any point had an awful experience with a chatbot? Obviously, you have! Maybe the chatbot totally missed the aim of your message, or you stalled out a ceaseless circle pattern of “I didn’t comprehend, would you be able to have a go at rewording your inquiry?”… Poursuivre la lecture de How to Make Your Conversational Chatbot Successful?

How can an AI chatbot help your business nail a great customer experience

As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center agents. Chatbots and voice bots have become essential tools for brands that wish to deliver a hyper-customized, exceptional customer experience.  39% of IT pioneers are as of now utilizing AI or ML,  33% said that they hope… Poursuivre la lecture de How can an AI chatbot help your business nail a great customer experience