AI Voice Assistants in Healthcare: Top Use Cases

AI Virtual Assistants like Amazon Alexa, Microsoft Cortana and Google Home are steadily making their way into healthcare. Powered with the advanced algorithm of machine learning and natural language processing, they help in transforming day-to-day operations for doctors, other staff and patients, and ensure compliance.  When voice innovation started to arise in 2011 with Siri,… Poursuivre la lecture de AI Voice Assistants in Healthcare: Top Use Cases

Voice Assistants in Healthcare: Delivering contactless Patient Experience

Voice assistants are causing ripple effects across industries, however, the groundbreaking force of innovation is presently at a tipping point for healthcare. Today, more than 1 billion Google searches are reported daily on healthcare.  With more than 41% of Americans currently owning smart speakers, it comes as no big surprise that the adoption of voice… Poursuivre la lecture de Voice Assistants in Healthcare: Delivering contactless Patient Experience

How you can fortify your business and your call support using Conversational AI Voice Bot

Call support is the go-to channel for most customers for flexible communication. Around 57 percent of the customers, as surveyed by Accenture, said that they would prefer to call over anything else. But the pandemic has had contact centres across the globe shut shop and thin out over the last two months. And even as… Poursuivre la lecture de How you can fortify your business and your call support using Conversational AI Voice Bot

COVID-19 affecting your support arm? AI-powered voice assistants can help your service agents speak to your customers 24/7

Almost two months into lockdowns and quarantines with workplaces around the world shuttered, the coronavirus mayhem has had hard-pressed contact centers and service agents pining for support and innovation. Distress calls have peaked and businesses have been scrambling to support customer-service operations with employees working from home with access to limited resources and ample distraction.… Poursuivre la lecture de COVID-19 affecting your support arm? AI-powered voice assistants can help your service agents speak to your customers 24/7

Just How Big a Deal an AI-powered Voice Bot is For Your Customer Service and Your Business

“Welcome to Standard Chartered priority banking.If your inquiry pertains to a moratorium on your term loan and credit card facilities, please refer to the important information section on our website…………Please, wait while your call is being transferred to a customer service representative.” It was already 3 minutes and 20 seconds before they cut off the… Poursuivre la lecture de Just How Big a Deal an AI-powered Voice Bot is For Your Customer Service and Your Business