Empowering your IT service management with IT Helpdesk chatbots

70% of IT managers say AI is either critical or very important for upgrading and modernizing their service desk capabilities. In today’s digital-first era, organizations have been experiencing the pressure of accomplishing more with less, for example, ensuring higher productivity & ROI with minimal expenditure. On top of it, today it is incomprehensible for a… Lees verder Empowering your IT service management with IT Helpdesk chatbots