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.gif?width=1056&height=816&name=Enterprise%20Bot%20ChatGPT%20(13).gif "Enterprise Bot ChatGPT (13)")
Intentless Personalized responses with GenAI
Our AIDA (Artificial Intelligence Digital Assistant) chatbot platform utilizes our patent-pending DocBrain technology, which enables the platform to build an entire chatbot directly from your knowledge base. This means that you can create a chatbot without the need for manual intent classification or ongoing maintenance while leveraging your website and knowledge bases and ChatGPT.
Integrate into core systems and create smart workflows.
At Enterprise Bot, our chatbots go beyond responding to user queries. Our proprietary Blitzico middleware builds complex workflows and connects with core systems. This means our chatbot can not only respond to queries but also take action to resolve them. From providing information to initiating transactions, our chatbot can do it all, providing a truly comprehensive solution for your business needs.
Deep Insights to help you improve your chatbot experience and automation
We offer in-depth reports to empower you with actionable insights, including conversation analytics, user behavior analysis, sentiment analysis, and performance metrics. With these data sets, you can monitor your chatbot's performance, identify areas for improvement, and optimize the user experience, all while harnessing the full potential of AI-powered automation. Additionally, our data can be connected to your preferred BI tool for comprehensive customer insights.
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Easily retrain the AI without any coding.
Our platform offers a user-friendly interface that lets you retrain the AI without any coding skills. You can adjust the AI's behavior or update it with new data without needing a programming background. Our intuitive interface allows you to modify the AI's training data, fine-tune algorithms, and adjust behavior based on customer feedback and it feeds all this information also into your dashboards.
Single-brain, Omnichannel Solution with minimal effort
Our unique solution ensures a consistent and seamless customer experience across all communication channels. You can create your chatbot or voice bot once and deploy it across multiple channels, such as messaging, web chat, voice, and social media platforms, without rebuilding the bot for each channel. This approach reduces complexity and costs in developing and maintaining different bots for various channels.
Privacy, Data Security & Hosting
Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also choose between hosting on our cloud service or a complete on-premise solution for maximum data security.
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Delight. Slash Costs. Boost ROI.
With easy-to-build API integrations and powerful automation
92%
Average accuracy within 12 weeks of implementation
"'Sofie' routed 23% of all conversations and delivered a response accuracy of over 90%."
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Freija Brouwer, Scrum Master, Riverty
40%
Lower total cost of ownership
"We realized ChatGPT has limitations and it would have needed a lot of investment and resources to make it viable. Enterprise Bot gave us an easy enterprise-ready solution that we can trust."
Pietro Carnevale, CEO HITS (Generali)
66%
Lower average deployment time
"We deployed a chatbot that could converse contextually on our website with no resource effort and in under 4 weeks using DocBrain."
Sri Baradwaj, VP Digital Innovation & Applications, Franciscan Health
