Automatically classify
and send emails

Use our NLP engine's multilingual capability to understand your customers in their language. Our bots already speak English, German (even a little bit of Swiss German), French, Italian, Dutch, and Portuguese, and are learning more every day.

Integrate into Exchange Web Service, Gmail, or Outlook 365 in a few clicks to be able to read, understand, and forward emails using AI.

Integrate into your core softwares using APIs or even legacy systems with no APIs to enable the bot to have deeper client insight for classification and routing. It integrates with Genesys, Guidewire, Salesforce, UI Path, SAP or any other enterprise software that you use; the possibilities are endless.

While AI is powerful in most instances, sometimes you might want to set custom rules and work flows for exception cases. This is where the rules engine comes into play.

Keep track of the changes made to your bot agent and retrieve data as and when required to ensure compliance and control at all levels. Manage user rights and choose the information available to various user groups based on their function and requirements.

All communication is encrypted using AES 256-bit encryption at both transmission and rest to ensure your data is always safe. Host the solution on cloud or completely on-premise and define access controls for utmost data security and GDPR compliance.