The phone is still the most popular customer service channel. Couple that with the emergence of smart devices like Alexa and Google Home, and it is clear that voice-based searches are the future. Enterprise Bot wants to be at the forefront of this.
An integrated solution where the customer can report a claim and make changes to their profile by simply talking to Alexa.
Word Vectored NLP
Enterprise Bot's Voice Bot works no matter which speech recognition tool is used and focuses on providing the client with an end-to-end voice automation solution.