#GenAI for Email Response Automation

Enhance your Support Inbox Management with ERA + GenAI

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

EB-ERA
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Trust of leading global companies

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Appreciated by customers worldwide

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Transform Inbox and Ticket Management

Automatically route emails to the right inbox, extract important information from documents, and draft smart responses with ChatGPT

Ticket Management
ERA - GIF

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Easily Triage Emails to the right Inbox

ERA Insurance

Easily Triage Emails to the right Inbox

Our Email Response Automation (ERA) tool accurately identifies key intents and entities of incoming emails using advanced machine learning algorithms. Categorize emails based on topics such as customer inquiries, complaints, and feedback, and determine confidence levels for classifications, allowing your team to focus on high-priority emails that require human attention. Manage high email volumes and provide timely, personalized responses to customers with ERA. 

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Document extraction and Process flow automation

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Document extraction and Process flow automation

Our ERA tool extracts and processes unstructured content in documents such as PDFs and Excel files, including invoices, using advanced technology. Key information is automatically extracted, added to the CRM, and used to respond to customer inquiries, reducing manual intervention needs. 

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Draft smart responses with GenAI

ERA - Smart Response

Draft smart responses with GenAI

ERA identifies key intents and entities and also utilizes your enterprise knowledge base and knowledge from the CRM and couples it with ChatGPT to draft smart and personalized responses for your customers.  ERA's responses are accurate, relevant, and tailored to each customer's specific needs, improving their overall experience. 

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Testimonial

What Our Client’s Say

Martin Frick
Group (6)

"Enterprise Bot deployed a complete on-premise solution in just 3 months for us. We are happy to say that we have expanded our collaboration to more use cases and countries. Their platform is fast, simple and delivered over 40% of automation within the first month of go live."

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Martin Frick
COO

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Group 1948757508 (6)

Integrate into core systems

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Integrate into core systems

ERA integrates easily with popular CRMs like Salesforce and BSI, as well as email clients like Outlook, allowing you to seamlessly integrate with your existing workflows and provide you with a comprehensive view of your customer interactions and also improve response times and CSAT score

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Easily retrain the AI without any coding

Training

Easily retrain the AI without any coding

ERA uses advanced machine learning algorithms to analyze and learn from each customer interaction, improving response generation capabilities over time. This means that ERA becomes more efficient and effective in handling inquiries, reducing the need for human intervention and improving the overall customer experience.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Privacy, Data Security & Hosting

privacy

Privacy, Data Security & Hosting

Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also choose between hosting on our cloud service or a complete on-premise solution for maximum data security.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Testimonials

What Our Client’s Say

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Leonie has transformed our call-handling process. The seamless AI-powered routing ensures customers reach the right person immediately, reducing misdirected calls and improving satisfaction.
Luis Bosshard
Luis Bosshard
Generali Switzerland
Enterprise Bot has shown us that they are the ‘Swiss Army Knife’ of AI-driven customer service solutions. Their expertise and fast response times have played a crucial role in the success of our AI transformation.
Jose Manuel
José Manuel Taboas
Callpoint AG
With Enterprise Bot’s Chatbot IQ, we’ve successfully integrated AI into the end-customer process. The chatbot delivers high-quality and traceable results through machine learning—a clear advantage over rule-based systems.
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Fabian Ringwald
SWICA
Through our partnership with PwC and Enterprise Bot, we successfully hired our first digital employee. Her name is Clara, and at the Kantonsspital Winterthur, we demonstrate how AI solutions can create real added value in healthcare.
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Alexander Nelles
Kantonsspital Winterthur
Group 1948757508 (5)
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Integrations

Ready Integrations to virtually any of
your Existing System

Group 1948757528 (2)

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Book a free demo to see how Enterprise Bot + GenAI can transform your user experience

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Group 1948757531@2x
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Switzerland
Enterprise Bot GmbH

Soodmattenstrasse 4,
8134 Adliswil, Switzerland

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India
EBOT AI IT Solutions Private Limited

L-148, Bhive Workspace, 5th Main Road, HSR, Layout Sector-6 Bangalore 560102

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United Kingdom
Enterprise Bot Private Limited

42-44, Bishopsgate,
London EC2N 4AH

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United States
Enterprise Bot Inc

8 The Green Ste A Dover,
De 19901