Revolutionize TRAVEL Customer Service with GenAI Automation
TravelAI elevates customer experience with faster, omni-channel resolutions, smarter routing, agent assist, & deeper insights
Powering 1.295 BN journeys annually
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63% Decrease
Average handling time
30% Decrease
Agent case workload
20% Increase
CSAT scores
Provide passengers with immediate access to helpful information and tools with GenAI Automation
Empower seamless door-to-door journeys
Book tickets & reserve seats
Modify your travel on the go
Submit refund requests & check case status
Get real-time delay and disruption updates
Receive tailor-made pricing offers
Get enterprise-ready GenAI Automation built on your enterprise data
Transform customer journeys with Conversational Automation
Make your customer's travel easy with Enterprise Bot's omni-channel solutions coupled with personalized conversational capabilities and smart recommendation flows that provide users with information and product selection help, while giving organizations valuable insights into customer interests.
Personalized responses to product and customer queries without Intents with GenAI Automation
Build travel chatbots from your knowledge base, PDFs or website data without the need for building or maintaining intents using our AIDA (Artificial Intelligence Digital Assistant) chatbot platform, powered by our patent-pending DocBrain technology. Whenever you have a new travel product, the chat or voice bot automatically learns by tracking your data, with no need for additional training.
Integrate into core systems for refunds or other workflows
Enterprise Bot's omni-channel virtual assistants go beyond simple query responses. With our proprietary Blitzico middleware, complex workflows and connections with core systems can be built, allowing the bot to respond to queries AND take action to resolve issues. From providing information to initiating transactions, our chatbots offer a comprehensive solution for business needs.
Deep insights to help you improve your chatbot experience and automation
We offer in-depth reports to empower you with actionable insights, including conversation analytics, user behavior analysis, sentiment analysis, and performance metrics. With these data sets, you can monitor your chatbot's performance, identify areas for improvement, and optimize the user experience, all while harnessing the full potential of AI-powered automation. Additionally, our data can be connected to your preferred BI tool for comprehensive customer insights.
"Enterprise Bot helped and guided LNER through the precarious path of launching a new digital contact channel. This is the BOT, or Athena as we christened her at LNER. The EB project team were fully engaged and understood LNER core values and a strong fellowship was forged between the two companies that still is on-going to this day. "
Edward Rowland, Solutions Architect, LNER
Single-brain, omni-channel solution with minimal effort
Our unique solution ensures a consistent and seamless customer experience across all communication channels. You can create your chatbot or voice bot once and deploy it across multiple channels, such as email, messaging, web chat, voice, and social media platforms, without rebuilding the bot for each channel. This approach reduces complexity and costs in developing and maintaining different bots for various channels.
Easily retrain the AI without any coding
Our platform offers a user-friendly interface that lets you retrain the AI without any coding skills. You can adjust the AI's behavior or update it with new data without needing a programming background. Our intuitive interface allows you to modify the AI's training data, fine-tune algorithms, and adjust behavior based on customer feedback and it feeds all this information also into your dashboards.
Privacy, data security & hosting
Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also choose between hosting on our cloud service or a complete on-premise solution for maximum data security.
Ready Integrations to Virtually any of your Existing System
Delight. Slash Costs. Boost ROI.
With easy-to-build API integrations and powerful automation
92%
Average accuracy within 12 weeks of implementation
"'Sofie' routed 23% of all conversations and delivered a response accuracy of over 90%."
Freija Brouwer, Scrum Master, Riverty
40%
Lower total cost of ownership
"We realized ChatGPT has limitations and it would have needed a lot of investment and resources to make it viable. Enterprise Bot gave us an easy enterprise-ready solution that we can trust."
Pietro Carnevale, CEO HITS (Generali)
66%
Lower average deployment time
"We deployed a chatbot that could converse contextually on our website with no resource effort and in under 4 weeks using DocBrain."
Sri Baradwaj, VP Digital Innovation & Applications, Franciscan Health
Leading Enterprises Trust Enterprise Bot for a Reason
1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot.
88% accuracy achieved with out AI digital assistant. It was able to recognize over 100 FAQs.
Discover how Enterprise Bot revolutionized customer and employee support for companies like yours