Understanding Natural Language Processing (NLP)
Here’s a broad definition of natural language processing (NLP): An automatic natural language manipulation (like text and speech) accomplished by software. Of course, there's a...
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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Here’s a broad definition of natural language processing (NLP): An automatic natural language manipulation (like text and speech) accomplished by software. Of course, there's a...
There is a Taxation Office in a particular country today that, if you visit it, your general taxation inquiries will be answered by "Alex", a virtual assistant. Government...
If your business wants to boost the level of engagement and enhance customer communication, one good solution is the use of a chatbot. Whether you are already well established or...
Are you considering the use of chatbots for your business? You may be surprised to discover that there are various types of chatbots. For example, the chatbot a bank uses would be...
In digital marketing, a rapidly developing trend is the use of chatbots. More than 1.4 billion users around the world have taken advantage of features provided by automated chat....
Generally speaking, companies, services, businesses, brands, etc. now recognize the importance of automating interactions with customers and the value of it. The value points...
What do professional human resource people do? Among other things, they are responsible for interviewing, screening, recruiting, and putting the right individuals into appropriate...
A priority for some time now, banks have been using digital transformation to compete with big companies and even bigger banks. By offering more convenient, faster options for...
Today, most people have heard AI (artificial intelligence) referred to, at the very least. They may not have a complete understanding of it, but they've heard of it. Where AI is...