A Guide To Chatbot Personalization
If your business uses a chatbot, you will need to build a personality for it. To drive chatbot user adoption, and for a better CUX (Conversational User Experience), chatbot...
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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If your business uses a chatbot, you will need to build a personality for it. To drive chatbot user adoption, and for a better CUX (Conversational User Experience), chatbot...
When chatbots were first introduced, they were rather rudimentary. They came with a set of pre-installed phrases and trigger-words that enabled the Bots to respond with relevant...
In today’s digital-first business landscape, speed and agility are the keys to thrive in the market and outpace the competition. Still, many organizations lack the right...
If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language....
Have you witnessed the rapid growth of digital shopping assistants post-pandemic, across voice, email or chat?
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves indoors for work, life, and everything in between, businesses...
AI Virtual Assistants like Amazon Alexa, Microsoft Cortana and Google Home are steadily making their way into healthcare. Powered with the advanced algorithm of machine learning...
Voice assistants are causing ripple effects across industries, however, the groundbreaking force of innovation is presently at a tipping point for healthcare. Today, more than 1...
The year 2020 witnessed a significant upheaval in the healthcare sector. When the entire world moved in shelter-in-place situations, healthcare facilities were struggling to meet...