Posts by:
The year 2020 witnessed a significant upheaval in the healthcare sector. When the entire world moved in shelter-in-place situations, healthcare facilities were struggling to meet...
AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their...
For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer...
Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s...
70% of IT managers say AI is either critical or very important for upgrading and modernizing their service desk capabilities.
In today’s digital-first era, organizations have...
Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine.
It can help you and your business automatically send instant, personalized responses to customer emails and triage a wide assortment of requests to the right team within few...
At Enterprise Bot, we experiment with novel Conversational AI technologies to transform the way businesses across the globe interact with their customers. One of the exciting...
For a global fintech company, a rising number of queries had the customer support staff bogged down with repetitive requests. They were struggling to effectively address customer...
