How To Boost Your Holiday Sales With Chatbots
To boost holiday sales, companies are using chatbots to manage the high customer support volume which occurs during periods such as Thanksgiving, Halloween, Christmas, and Black...
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Nikhil Menon
Nikhil Menon is a B2B Content Specialist, who specialises in handling back-end content requirements. From Sales Collateral to Product Deployment videos, Nikhil has spent over 4 years working in diverse sectors, and has handled content requirements for multiple Fortune 500 institutions (Amazon, Mahindra-Comviva, Logitech, HCL, HSBC, NTT Data etc.). Nikhil has penned a film script that released in his regional language (India), and has written a portion of the speech for the Hon' Prime Minister of Mauritius. Nikhil has also helped develop content for Sophia 'the humanoid robot', during a specific televised event
How Small Talk Enhances The Chatbot Experience
If any of you have tried using traditional rules-based chatbots, chances are that you may find the conversation to be mundane and uninteresting. This is not surprising, after all,...
Four Tips For Preventing Chatbot Rot
Chatbots have a digital shelf life and a neglected chatbot could be susceptible to bot rot. Chatbots are not tools that you simply launch and forget about. Because it often serves...
Four Common Chatbot Myths That Stop Your Business From Growing
Businesses should consider implementing chatbots as they provide round-the-clock, real-time support for customers. When customers have any queries or problems, they expect to get...
An Essential Guide To Applying Conversational Design For Chatbots
Conversational design is a critical component of chatbots that enables them to have proper conversations and interactions with humans. By applying good conversational design,...
A Simple Guide To Understanding Chatbot Terminology
If you are interested in learning more about chatbot technology, you may find yourself constantly searching for the meaning of every terminology discussed by the developer about...
A Guide To Calculating Chatbots ROI
AI chatbots are becoming more popular for customer support. Rather than replacing human agents, they are being used to assist them by solving set problems and speeding up...
5 Reasons The Retail Industry Needs To Adopt Voice Bots
Voice bots are virtual intelligence programs that can converse with humans using logic that is predefined. They fuse both AI and NLP (Natural Language Processing) in a manner that...
4 Tips For Localizing Your Chatbot
By localizing chatbots, you’ll be able to communicate with consumers in their preferred language. Research shows that almost sixty percent of foreign clients won’t make purchases...