Five simple steps to adopting Cognitive Email Automation for business
Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine.
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine.
It can help you and your business automatically send instant, personalized responses to customer emails and triage a wide assortment of requests to the right team within few...
At Enterprise Bot, we experiment with novel Conversational AI technologies to transform the way businesses across the globe interact with their customers. One of the exciting...
For a global fintech company, a rising number of queries had the customer support staff bogged down with repetitive requests. They were struggling to effectively address customer...
Courtesy of advanced AI-powered chatbots, your business can, today, scale its customer service and sales interactions infinitely. However, with such a large number of players in...
One of our clients, London North Eastern Railway had wanted to provide a 24/7 customer support channel to its customers without the need to double their existing contact center...
The novel coronavirus continues to sweep the globe, launching new assaults on precarious healthcare systems, putting geopolitical institutions in peril, challenging old...
From banking to retail, healthcare to manufacturing, education to professional services, it is a...
How are your employees hanging in there? Have you devised a clear plan for their wellbeing? Are you providing them with enough resources to take care of their physical, mental,...