Enterprise Bot Blog

When speaking to most people regarding conversational AI vs chatbots, you may run into any number of individuals who are of the opinion that they are one and the same. They are...

When rule-based bots or AI NLP bots are designed in a particular way, they can be referred to as lead generation chatbots. This bot would do the following:

There isn’t a shroud of any doubt when we say that technology has helped improve working conditions and overall outcomes at the workplace. From making processes more organised and...

If your business uses a chatbot, you will need to build a personality for it. To drive chatbot user adoption, and for a better CUX (Conversational User Experience), chatbot...

Technology is revolutionizing the way companies view customer service and collect data. One particular revolution has been the usage of chatbots, which has become more frequent...

In an industrial setting, workers have to service and maintain different machines whilst working in a risky environment. This is because workers have to be able to deal with the...

Chatbots can provide huge cost savings to online businesses, not to mention making business processes much more efficient. If you frequently shop online, you would have probably...

Chatbots are beneficial to enterprises in numerous ways. As technology evolves, we may see the evolution of chatbots with different capabilities and functions. Businesses can make...

A chatbot is a computer program that utilizes artificial intelligence software to simulate and process human conversation, thereby allowing humans to interact with digital...