Why Conversational Marketing Strategy Is Important
As a business owner, what do you think your consumers value most? Among other things, they want convenience. At a time that is convenient for them, they expect one-on-one...
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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As a business owner, what do you think your consumers value most? Among other things, they want convenience. At a time that is convenient for them, they expect one-on-one...
There is a Taxation Office in a particular country today that, if you visit it, your general taxation inquiries will be answered by "Alex", a virtual assistant. Government...
If your business wants to boost the level of engagement and enhance customer communication, one good solution is the use of a chatbot. Whether you are already well established or...
Are you considering the use of chatbots for your business? You may be surprised to discover that there are various types of chatbots. For example, the chatbot a bank uses would be...
There isn’t a shroud of any doubt when we say that technology has helped improve working conditions and overall outcomes at the workplace. From making processes more organised and...
How long can you go without talking to someone? No chats, calls or even a DM on social media.
When chatbots were first introduced, they were rather rudimentary. They came with a set of pre-installed phrases and trigger-words that enabled the Bots to respond with relevant...
If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language....
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves indoors for work, life, and everything in between, businesses...