Enterprise Bot Blog

It takes just 3 steps to build your enterprise an email bot that can understand user requests, categorize, triage the emails and automate responses where necessary.

At Enterprise...

Have you witnessed the rapid growth of digital shopping assistants post-pandemic, across voice, email or chat? 

Email Response Automation, ERA, is a preconfigured and ready-to-use email classification and automation engine.

It can help you and your business automatically send instant, personalized responses to customer emails and triage a wide assortment of requests to the right team within few...

For Generali Switzerland, one of the largest global insurance and asset management providers, handling customer emails was becoming increasingly fraught with troubles. The...

A Swiss Insurance Giant Case Study: GeneraliKey Highlights / At a Glance:

A professional spends 28% of the workday in reading and answering through emails per a study by McKinsey. Such manual handling not only slows down the email response but also...

Today, cognitive technologies are playing a critical role in automating customer interactions with the application of AI, ML, natural language processing (NLP), and others. As...

Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of companies manage to send out real-time responses that meet...