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What do professional human resource people do? Among other things, they are responsible for interviewing, screening, recruiting, and putting the right individuals into appropriate...

In digital marketing, a rapidly developing trend is the use of chatbots. More than 1.4 billion users around the world have taken advantage of features provided by automated chat....

Any number of unique challenges are faced by today's travel industry. This is particularly the case when it comes to selling to/engaging customers across offline and online...

Generally speaking, companies, services, businesses, brands, etc. now recognize the importance of automating interactions with customers and the value of it. The value points...

When speaking to most people regarding conversational AI vs chatbots, you may run into any number of individuals who are of the opinion that they are one and the same. They are...

There is a Taxation Office in a particular country today that, if you visit it, your general taxation inquiries will be answered by "Alex", a virtual assistant. Government...

If your business uses a chatbot, you will need to build a personality for it. To drive chatbot user adoption, and for a better CUX (Conversational User Experience), chatbot...

One of the key goals of every business, regardless of which industry it is in, is to bring innovation to customer experiences. Not only will it make the company stand out, but it...

Artificial intelligence (AI) continues to revolutionize a multitude of industries, including academia. Most universities, throughout the United States and Europe, use some form of...

The disruption caused by government responses to the coronavirus pandemic worldwide, has reinforced the need to implement virtual assistants for global supply chains, making them...